How to open your hotel

Opening a hotel is a large-scale and time-consuming task, requiring the provision of many details and nuances at all stages from planning to the active functioning of the hotel. Mini-hotels (no more than 50 rooms in size) are gaining wide popularity now, both among business owners and guests. But whatever the scale, the basic algorithm for opening a hotel is universal.

Instruction manual

1

Make a business plan that reflects the main parameters of the hotel (category, location, number of rooms), planned costs, sources of financing (own or borrowed funds) and payback periods, target audience (tourists, businessmen, groups or individual guests), pricing and etc.

2

Engage in the search for specialists who will take on the solution of architectural and design issues, tasks on equipping hotel premises and staff recruitment. Also, the services of a hotel business consultant will come in handy. It will help to avoid mistakes and optimize workflows at the stage of formation.

3

Most hotels have a 3-4 star category, which implies a high level of service, a variety of additional services, and security. Without the appropriate infrastructure, star status cannot be officially obtained. In addition, the area and equipment of the rooms must comply with the requirements of relevant regulations.

4

Hotel management can be entrusted to a company specializing in this type of activity. In the case of mini-hotels, this function is often performed by the owner's family. At the same time, staff often combines functions, for example, the administrator serves breakfast himself, and the driver performs auxiliary work.

5

For the hotel to start functioning successfully, your potential customers should know about it. To do this, it is necessary to conduct a number of marketing and advertising events: - The hotel needs its own website on the Internet - its business card. On it, be sure to place high-quality photos of rooms and main rooms, a list of services, price gradation, provide the possibility of online booking;

- Find out the conditions for placing information about your hotel in specialized directories;

- Establish partnerships with related services: travel agencies, restaurants, beauty salons, etc.;

- Do not discount word of mouth in the person of your relatives, friends and acquaintances.

note

The hotel business does not require a license, but certification to obtain a category (star rating) is a prerequisite.

how to open your hotel in 2019