Business Communication and Ethics

How to attract customers to a travel agency

How to attract customers to a travel agency

Video: How Travel Agents Can Get More Customers 2024, July

Video: How Travel Agents Can Get More Customers 2024, July
Anonim

It is not easy to gain a foothold in the tourism business market, as high competition is possible between travel agencies. Owners have to apply more and more new ways to attract customers. Young businesses do not always have enough money for advertising. Consider the main ways to attract customers that are suitable specifically for travel companies.

Image

Instruction manual

1

The easiest way to attract customers is word of mouth. When opening a travel agency, let your friends know about it. Some of those who come will use your services. If customers are satisfied, they will recommend the company to friends, because people have been using the services of the same travel companies for years. In a few years you will form a group of regular customers.

2

Inexpensive and effective way to attract customers to a travel agency can be contextual advertising. Typing in the search engines the words, one way or another connected with the rest and search for tours, users will see the site of your travel agency. You can order website promotion through one of the companies specializing in contextual advertising. Often these services are provided by freelancers.

3

Create groups in social networks and blogs in which interesting and profitable offers will be posted. Attract users who are interested in tourism. This can be seen in their lists of interests. It is important that someone constantly, almost 24 hours a day, look at these groups and blogs, respond to comments, give consultations, invite new customers. Analyze their requests, because this can provide food for thought about new ways to attract customers. Some travel agencies offer big discounts. Is it worth it to become one of these firms? Take a different path: inform that you have new interesting routes for sightseeing tours. Clients think that the offers of travel agencies differ mainly in price and not in content. Prove that this is not so.

4

Work on the name of the travel agency. Not everyone attaches great importance to naming, but the name works on your image around the clock. Some travel agencies are too banal. As a rule, this is something with the prefix -tur. If you create a bright, catchy name, it will already give you an edge.

5

The attractiveness of a travel agency for customers sometimes depends on its location. It should be convenient to drive up to it - both by personal and public transport. If the travel agency is located in the courtyards, draw arrows on the pavement or put signs on nearby houses so that you can be easily seen. This also applies to companies that open in sleeping areas. Do not be afraid to place a travel agency where it has competitors: the specifics of people choosing a tour is such that they usually visit at least 2-3 companies to determine their travel choice. Well, if your company will be surrounded by their own kind.

Recommended