How to open a computer service

Computer business is one of the most profitable and profitable. Despite the high competition in this business area, the opening of a computer service is a win-win business idea. Computers have become an integral part of our lives, and nowadays, more than ever, the price of repairing computers, installing software and software, treating a system for viruses or, say, data recovery.

Instruction manual

1

First of all, you need to think about how your new service differs from competitors in the offered services. For example, in addition to the standard package of services, you can add corporate customer service, as well as the presence of a consulting center where your customers can receive answers to all questions by phone, online or by e-mail.

2

In the future, you can consider options such as the creation and support of web sites of any complexity level, as well as training courses for studying computer literacy or the currently trendy direction of web development.

3

At the initial stage, to open a computer service, you will not need any serious financial investments. The emphasis should be on the professionalism, quality of services and efficiency that customers expect from this type of service. In general, the amount of initial investment depends on what you are going to take the first steps in this direction. In the case when the beginning will be customer service at home and consultations on various issues, you will need only a small office space, as well as one or two managers who will take orders by phone and online. If necessary, you can inexpensively purchase computer hardware by agreement with wholesale warehouses with components.

4

Providing emergency computer assistance is a very profitable business. In simple cases, it is estimated at around 500 rubles; accordingly, more complex operations are more expensive. Your employees can initially work on piecework payment, bringing you a certain percentage from each order. The main thing is to find professionals in their field, punctual and responsible. It is also important to develop a communication scheme for the masters with the manager-operator who takes orders. The number of employees depends on the scale that you intend to cover.

5

Seeking advice over the phone or via the Internet often helps solve problems faster than the arrival of the wizard. Not all problems are as dramatic as they seem at first glance. Yes, and sometimes the problems that arise when you need to install new equipment or deal with new software are easier and cheaper to overcome by talking with a specialist and receiving extensive consultation.

6

Particular attention should be paid to advertising. Given the specifics of the computer industry, it is necessary to create a company website where clients can receive advertising information, get acquainted with the price list, and also get the opportunity to communicate directly with managers and operators. To attract potential customers, it is useful to post useful information within the framework of computer topics. On the one hand, this will help people find answers to various questions, and on the other, it will demonstrate your customer care and professional competence. It is worth spending money on website promotion, because potential customers can find you through the Internet.

7

In addition, you can think about such an option as promotions. It can be ads in free newspapers, posters and flyers. It is necessary to create a bright, memorable advertising concept that attracts people's attention. All clients should leave business cards or postcards, which will indicate the coordinates of the company.

8

Considering that the human factor (i.e. employees) is important for such a company, it is necessary to exercise caution when selecting them, as well as provide the staff with attractive working conditions. Having implemented quality management, you will surely achieve success.