Business Communication and Ethics

How to ensure competent negotiation

How to ensure competent negotiation

Video: Ask Ramit: How to use "Competence Triggers" in a salary negotiation 2024, July

Video: Ask Ramit: How to use "Competence Triggers" in a salary negotiation 2024, July
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Negotiations are communication between the parties (partners or employees) to achieve their goals, resolve disputes. Moreover, each of the parties has equal opportunities in controlling the situation, as well as in making decisions.

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Instruction manual

1

Do not negotiate with people who are not competent enough to discuss the necessary issue. If you have any doubts about this, then check with the representatives for their names, dates and other data that can confirm their degree of responsibility.

2

Do not record anything in writing without firm assurance. After all, as soon as something is completed in writing, this will impose some obligations not only on you, but also on your customers. This is especially important when you are negotiating with professional purchasers who will use any written facts as a means of pressure on you.

3

Consider the opportunity to concede in a case that the other side considers obviously beneficial. For example, if you offer some product, then you will have a good opportunity to ask certain questions and identify the benefits that the buyer wants.

4

Prepare at least 5 options that may be of interest to other negotiators. In this case, you can find out in advance, even before the conclusion of the transaction, what exactly is it possible to additionally offer.

5

Prepare a few discount options that you can make (excluding the price). In no case do not negotiate prices. Negotiate on other issues, such as order completion speed, technical specifications.

6

Respect the other side. Negotiate only on goods or services, without affecting personal matters. Do not allow your negotiations to become personal.

7

Do not end the negotiation process until both parties are aware of what was obtained through negotiations. To do this, at the very beginning of the negotiations, clearly state what you want to achieve through this discussion.

8

Do not offer additional services until the buyer provides you with additional information and you are not “driven into a dead end" regarding the price.

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